Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

Cookies are widely used to make websites work more efficiently and provide a better user experience. They can also help to ensure that the advertising you see online is more relevant to you and your interests.

2. How We Use Cookies

EduProgress.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• Security and authentication
• User session management
• Load balancing
• Form submission functionality
• Cookie consent preferences

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

• Pages visited and time spent on each page
• Traffic sources and referral information
• User navigation patterns
• Popular content and features
• Device and browser information

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language and region preferences
• User interface customizations
• Accessibility settings
• Video and audio player preferences
• Course progress tracking

2.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns:

• Targeted advertising based on interests
• Retargeting visitors across other websites
• Social media integration
• Marketing campaign performance
• Affiliate program tracking

3. Types of Cookies We Use

3.1 First-Party Cookies

These are cookies set directly by EduProgress.com and are used for essential website functionality and analytics.

3.2 Third-Party Cookies

These are cookies set by external services we use, including:

• Google Analytics: Website traffic analysis
• Facebook Pixel: Social media advertising
• YouTube: Embedded video content
• Payment Processors: Secure payment processing
• Customer Support: Live chat functionality

4. Cookie Duration

4.1 Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session while browsing our website.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences for future visits.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

5.3 Mobile Devices

On mobile devices, you can manage cookies through your browser app settings or device privacy settings.

6. Impact of Disabling Cookies

While you can browse our website with cookies disabled, some functionality may be affected:

• Login and account management features
• Course progress tracking
• Personalized content recommendations
• Shopping cart functionality
• Language and preference settings

7. Third-Party Services

We use various third-party services that may set their own cookies:

7.1 Google Services

• Google Analytics: Website analytics and reporting
• Google Ads: Advertising and remarketing
• YouTube: Video content embedding

7.2 Social Media Platforms

• Facebook: Social media integration and advertising
• Twitter: Social media sharing
• LinkedIn: Professional networking features

7.3 Other Services

• Payment Processors: Secure transaction processing
• Email Marketing: Newsletter and communication services
• Customer Support: Help desk and chat functionality

8. Data Protection and Privacy

The information collected through cookies is used in accordance with our Privacy Policy. We implement appropriate security measures to protect cookie data and ensure compliance with applicable privacy laws.

9. International Data Transfers

Some of our third-party service providers may transfer cookie data outside of Canada. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

10. Children's Privacy

Our website is not intended for children under 18, and we do not knowingly collect cookie data from minors. If you believe we have collected such information, please contact us immediately.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Displaying website banners for important updates

12. Legal Basis for Cookie Use

We use cookies based on the following legal grounds:

• Consent: For non-essential cookies, we obtain your explicit consent
• Legitimate Interest: For analytics and functional cookies that improve user experience
• Contract Performance: For cookies necessary to provide our educational services

13. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

14. Useful Resources

For more information about cookies and online privacy, visit:

• All About Cookies
• Privacy Commissioner of Canada
• Google Chrome Cookie Help