Privacy Policy

1. Introduction

EduProgress.com ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online stock investing education services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (processed through secure third-party payment processors)
• Educational background and investment experience
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our educational services
• Processing payments and managing your account
• Communicating with you about our services
• Sending educational content and course updates
• Responding to customer service requests
• Conducting research and analytics to improve our offerings
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

• Payment processors
• Email marketing platforms
• Customer support systems
• Analytics providers

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our terms of service

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

7. Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our educational services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Canada and the Province of Ontario. Any disputes arising from this policy will be subject to the jurisdiction of the courts of Ontario, Canada.